Finally found a competent and reliable serviceman! He was recommended to me by a friend who has used him for years. James is honest and made the effort to arrange for a repair visit within a short time period which I really appreciated. Definitely a business that will tell you to replace an item if the repair cost outweighs the cost benefit of a new appliance. He worked on my dryer but i will call him if another appliance fails.

I used them for my own appliance and needed them for one of my rental properties. James sent someone out and had the washer and oven repaired quickly. Thanks again!

Very happy !! James B. from office got technician James G. to my house within hr. , amazingly he was in area, he took apart dryer change coil put back together and watch to make sure working correctly. called 11:20 came fixed and checked and gone by 12:30 absolutely amazing !!! Both of these men were so kind and professional they took away all the stress. I will use them forever.

I called this company 2 times to fix my appliances. Both times I had prompt same day service. James is so nice and immediately helped me I highly recommend this company. Prices are reasonable and staff is great.

Quick response time! Quality work! Would definitely recommend and use them again.

James was very professional and pleasant on the phone. My washer would not drain or spin and I could only meet a technician after 5:00PM on a week day. He accommodated my request and a tech came out the next day after 5:00PM, just like I requested! I told him the problem over the phone and told him what kind of washing machine I had and he gave me a ballpark figure and when it was all fixed, his pricing was right on! I will definitely use James and On Premise Appliance Repair again! The tech, Jaime, was also very pleasant and knowledgeable and he repaired my washer in no time! Thanks guys!

Excellent work and reasonable pricing!

I have come across this company online on Sunday night, as I was searching for someone to repair our refrigerator. It was not cooling. I called the next day( Monday morning) and James was very polite to answer that early morning request for repair. He told me his technician would arrive around 11 am. James(the technician..I found out there are 2 James in the company😊) arrived before 11 am. After 1 hour, our refigerator was working again! James did a great job!!! This company gave us quality service and great price! I am so happy I didn't jumped into the solution of buying a new refrigerator. saved us lots of $$$$!!! Please give these guys a call whenever you need any appliance repair. They are the best out there!

I am thankful I found these guys online. Called early this morning and they were able to get out here before noon. I needed repair for my Kitchen Aid refrigerator. It was blowing warm air. The tech replaced a part that connected to the compressor and it started cooling within an hour. I almost panicked and went out and bought a new one. Saved me hundreds of dollars.

I needed my whirlpool washer repaired. I called on premise appliance repair, they were very helpful. I was surprised how fast i was able to get an appointment. Will definitely recommend their services.

Fast service. I was able to get an appointment the same day. I needed my washer repaired, was a heavy leak and got my carpet soaked. James was able to save the day. He was very friendly and courteous. The price was reasonable and I’d definitely recommend them. Hopefully anything else doesn’t break but now I’ll know who to call.

I had my warranty company come out to look at my icemaker. They told me it wasn't covered under my policy. I was so upset because the fridge is covered but the icemaker in the fridge wasn't. I decided to call an appliance repair company to come check it. I found that on premise repair was close to me and had good reviews. James was very helpful, he had someone come out later that day and get my icemaker fixed. I will be using them in the near future and when my warranty company policy is over I will not renew.

Prompt and courteous service. James is very knowledgeable and only recommended what needed to be done with honesty and integrity. Would trust him with all my appliance needs.

Very satisfied. I was able to have someone come out rather quickly. Technician -James- was punctual, courteous, and helpful. Upfront pricing; reasonable. Problem solved! I recommend this company.

Great worka and good price, technician came on same day I called and fixed my refrigerator.

Fast service on my stove

We’ve used this company several times and the service is always exceptional.

Great work , Good prices , and Great customer service.

Nice work! Needed my washer fixed and it was working in no time

Someone came out as promised, quickly diagnose the problem and had my washer fixed in no time.

Had issues with several appliances at my house. He arrived within the time promised and was professional start to finish. Overall was very satisfied with the repair experience and will definitely be using them again. Fair with the price quoted. Couldn't be happier with the work done.

Fixed my stove at a reasonable price. Very satisfied with services.

my experience was great , very timely and knowledgeable

On Premise Appliance Repair is very reliable and honest. I have used them every since I found them 3 years ago. Very, Very Happy with their services EVERYTIME🌟 I always recommend them to friends and clients.

On time and reasonably priced. Would definitely call again and will refer to others!

Punctual. Quick. Knowledgeable. Very pleasant. Will use again.

On Premise Repair is definitely my go to appliance company. I've used them for several different appliances, and they’ve always left me satisfied with the service I received. It’s wonderful to be able to prolong the life of the appliances I work hard to obtain. Thank you!

Received great and fast service. I was having trouble with my ice maker and water dispenser from the fridge, I had previously hired some else to come out literally a couple of days later it was broke again! After many calls to the previous person I decided to call On Premise Appliance repair they came out and fixed it!! It’s been 2weeks now and still working fine. I waited to write the review to make sure it didn’t mess up on me again. The technician that came out was very polite and respectful. Definitely keeping there number and also suggesting them to family and friends and neighbors. Thanks

Reliable, Prompt & Professional. Used them for my Rental Properties and home. They did follow up after the service is done. One stop shop for house hold Appliances. Recommended to lots of my friends they all had the same good customer Service.. Keep up the good work Team!!!!

I am very pleased with the service and professionalism that I received from On Premise Appliance Repair. James was very knowledgeable and was able to repair my stove in a reasonable amount of time. I highly recommend the services provided by On Premise Appliance Repair and if needed I will use them again.

Had my washer fixed same day. Thanks!!!

James was great very knowledgeable. He would answer all my questions and explain everything very well. Thanks so much for all your help.

Fast , dependable, professional service.

Awesome customer service!

Excellent service. Will recommend. Very professional

Great service. Fast and trustworthy

Best appliance repair around! Quick service & reasonable prices...

James showed up on time with what he needed to get my microwave back up and running. Very satisfied with the service

Punctual, pleasant and professional. Quickly replaced dryer belt and provided a wealth of information. Would definitely call them again.

Very pleased with On Premises helpfulness. James was prompt and thorough. I will certainly use their services in the future, if needed.

Terrific customer service and commitment to excellence!

James installed a dishwasher for me and did a very professional job. He had the, where with all, to ask me if I had a new connector,which I didn't. By alerting me too the need for a new one I went out and bought one before or apt time and because of the for-thought the job went off without a hitch. Thnx James, that new stainless dishwasher looks great. This is the second time I've used James and he'll be my first call on the next job..., which just came in. He's heading to a tenants tomorrow to check out an oven that's not heating.

On Premise Appliance Repair is a very reliable and trustworthy company. We have used this company for several years and each time have been pleased with the repairs.

Super prompt courteous service from James. Showed up right on schedule and fixed the problem fast.

Punctual and informative. I like understanding what's wrong and if and how to prevent it. Highly recommended!!

James was able to be there in just a couple of hours from when I called him. He was very professional, polite, and friendly. He took care of the problem quickly and accurately. I would highly recommend him.

Excellent Service!! James was on time, very professional, and replaced my garbage disposal for less than half of what other companies quoted. I will definitely use On Premise for future home and appliance repairs.

I was very pleased with the service I received from on premise repair. My dryer wasn't working and they got it working the same day. Thanks again!

great service would recommend to anybody who needs appliance repair. 2 thumbs up!!!

Repeat service. James Boutte is always prompt, friendly, reasonable, efficient and effective. He keeps our older Whirlpool appliances functioning and saves us thousands of dollars for new equipment. Can't ask for better than that.

I dont write reviews very often but the ease of having my refrigerator repaired on the premise and the profesionalism from James deserve to be graded as a 5 start service. I can enjoy my frozen fresh margaritas now.

When my home owner's insurance policy did not cover the repairs for my washer and refrigerator, James was able to send a specialist to get things back up in running in no time. The specialist was very professional. I didn't have to repeat my request upon arrival. I would definitely recommend him for future service. My friends and I have him on speed dial. Thank you OnPremiseRepair for your honest advice and speedy service!!!!!

We've used On Premise Repair three different times (different appliances). James is definitely our "go to" guy for anything appliance related. He is always professional, prompt, courteous and charges very reasonable rates. In this day and age it's difficult to find good reliable folks. Fortunately we found a diamond in the rough with On Premise Repair!

We have used On Premise Appliance Repair since 2015 and have always received prompt, friendly service from James. He is a fine, reliable individual who cares about the quality of his work. As long as he stays in business we will not even consider calling anyone else for repairs. We strongly recommend calling On Premise Appliance Repair when you need a repair.

James has been to my home several times for various repairs. James is professional, friendly, efficient, knowledgeable and timely. All qualities that I appreciate very much. I would highly recommend On Premise Appliance Repair and it’s owner James to anyone! Thanks for this opportunity.

Fixed my Kitchen aid fridge . 15 years old .. first ever issue . Was only a switch . $200 there in 12 hours or less saved me a bundle. Honest , on time , fair , nice for a change !! Definitely locked in contacts list .!! Ashley g.

Called about my stove not working and got someone out the same day . The price was fair and the tech was very friendly . Wound definitely recommend

Got my appliance repaired fast!

Got my washer fixed quickly. Awesome service

Diagnosed and fixed the problem quickly. Works great now. Thanks

Excellent! James was friendly and knowledgeable and had our refrigerator up and running in no time!

We engaged On Premise Appliance Repair to repair an 8-year old dishwasher and will happily recommend them to others. James (the owner) and I communicated via email to determine a path forward. Following exchange of details, a technician was scheduled for the next business day. I did not need or ask about weekend service. David arrived Monday, quickly identified the issue and provided a detailed explanation of the issue, its cause, and recommended options for resolution with rough costs for each option. Following a decision on path forward, he confirmed part availability and cost, then provided firm price to fix. David also gave us information on failure rates by manufacturer and insights into quality variations by brand which I wish we had known at time of original purchase. Following arrival of the replacement motor and electronics assembly required for the repair, we scheduled the installation and full problem resolution. Communication with David and James was excellent throughout the process. We knew when parts arrived, when the technician would arrive (both general timeframe in advance and then explicit time of arrival on the day of service), and follow-up call from James after the repairs were complete to confirm our satisfaction with the entire process.

James, the technician who came to my residence, was punctual and courteous. James installed my washer and dryer, and made sure they operated well before he left. My wife is satisfied that all is working well. I consider this service to be beyond my expectations. I had the option to have the delivery folks install the units, and chose to call a professional - I made the right choice!! Thanks James!!

Quick response, efficient, knowledgeable, repairs always satisfactory, professional and friendly. James has repaired both our Refrigerator and Dish Washer to our complete satisfaction. His fees were fair and reasonable. We would highly recommend James and his company “On Premise Repair” to anyone.

Fixed handle on my over-the-stove microwave. James was so nice and fixed so quickly!

James was able to be there in just a couple of hours from when I called him. He was very professional, polite, and friendly. He took care of the problem quickly and accurately. I would highly recommend him.

James was able to be there in just a couple of hours from when I called him. He was very professional, polite, and friendly. He took care of the problem quickly and accurately. I would highly recommend him.

On Premise has repaired multiple appliances including my Washer and Garbage Disposal. James, the owner was prompt, professional and efficient. He was easy to work with, and explained everthing about the problems to me. I will not hesitate to call on this company when future repair issues arise.

We've used On Premise Repair three times for different appliances. James is definitely our "to-to" guy for anything appliance repair related. He has always been professional, prompt, courteous and charges very reasonable rates. In this day in age it's difficult to find good folks that do a good job. We found it here!

Great, quick service. Will use again.

When we first moved to Houston some 31/2 years ago, one of our appliances was in need of repair. At the time James was employed by another company and luckily he was the Technician that was sent to our home. If all repair people could be like James. He is honest, so quick to respond, timely, knowledgeable, efficient and tidy in his work. I would recommend James to anyone and so happy for him that he now has his own company. I will keep his card on my fridge for any future repairs. A satisfied and ongoing customer, Sue T.

James provided excellent service repeatedly on our refrigerator, washer, dryer, disposal, and other appliances. I highly recommend him for his consistent and courteous professionalism.

I was frantically calling late one afternoon trying to get on someone's schedule to have my fridge looked at, and finally got someone! I called a few other companies that tried to put it off until the next week but on premise repair squeezed me in. I was so grateful to have it repaired so I didn't lose over $200 in groceries. Thanks again for the prompt service.

I was really impressed with how fast service was provided and how quickly the rep was able to fix my washer after having it break down twice already I was seriously thinking I was going to have to buy a new washer but thank God I don't. Decided to try this new company "onpremise repair" my co worker used them and she was also pleased with the service and cost. The rep came to my home and after looking at the issue he was able to fix. The rep was kind to explain what was wrong and was able to fix it in a timeley manner and wasn't expensive either. Now to wash I go! Mommy duties never end lol. Great service OnPremise repair!!

The repairman that came out was timely and friendly. The service was more affordable than other companies I have used in the past. My washer is working better and I plan on calling OPR out again for my fridge.

I highly recommend On Premise Repair! The first time I used the company I had a problem with my Kenmore refrigerator that twice Sears couldn't repair. Frustrated, I called On Premise Repair. James fixed it immediately and correctly. Since then I have always called for all my repairs. He has repaired both washer and dryer, my oven panel, and dishwasher. He is always on time, curtious, professional and most importantly answers the phone immediately or gets right back to you!