I noticed our washing machine leaking all over the floor on a Saturday around 11:00 a.m. I did a quick inspection to see if any hose let loose and couldn’t find the problem. I called On Premise figuring they would schedule someone for later the next week and was told they could have someone out later the same day! Jaimie the tech arrived within the window I was given, quickly diagnosed the problem and needed to get the part and would need to come back on Monday. He called on Monday morning with the cost of the part and asked for a convenient time to come by to finish the job. The work was completed quickly and at a very reasonable price.

We have used On Premise Appliance Repair since 2015 and have always received prompt, friendly service from James. He is a fine, reliable individual who cares about the quality of his work. As long as he stays in business we will not even consider calling anyone else for repairs. We strongly recommend calling On Premise Appliance Repair when you need a repair.

James has been to my home several times for various repairs. James is professional, friendly, efficient, knowledgeable and timely. All qualities that I appreciate very much. I would highly recommend On Premise Appliance Repair and it’s owner James to anyone! Thanks for this opportunity.

Fixed my Kitchen aid fridge . 15 years old .. first ever issue . Was only a switch . $200 there in 12 hours or less saved me a bundle. Honest , on time , fair , nice for a change !! Definitely locked in contacts list .!! Ashley g.

Called about my stove not working and got someone out the same day . The price was fair and the tech was very friendly . Wound definitely recommend

Got my appliance repaired fast!

Got my washer fixed quickly. Awesome service

Diagnosed and fixed the problem quickly. Works great now. Thanks

Excellent! James was friendly and knowledgeable and had our refrigerator up and running in no time!

We engaged On Premise Appliance Repair to repair an 8-year old dishwasher and will happily recommend them to others. James (the owner) and I communicated via email to determine a path forward. Following exchange of details, a technician was scheduled for the next business day. I did not need or ask about weekend service. David arrived Monday, quickly identified the issue and provided a detailed explanation of the issue, its cause, and recommended options for resolution with rough costs for each option. Following a decision on path forward, he confirmed part availability and cost, then provided firm price to fix. David also gave us information on failure rates by manufacturer and insights into quality variations by brand which I wish we had known at time of original purchase. Following arrival of the replacement motor and electronics assembly required for the repair, we scheduled the installation and full problem resolution. Communication with David and James was excellent throughout the process. We knew when parts arrived, when the technician would arrive (both general timeframe in advance and then explicit time of arrival on the day of service), and follow-up call from James after the repairs were complete to confirm our satisfaction with the entire process.

James, the technician who came to my residence, was punctual and courteous. James installed my washer and dryer, and made sure they operated well before he left. My wife is satisfied that all is working well. I consider this service to be beyond my expectations. I had the option to have the delivery folks install the units, and chose to call a professional - I made the right choice!! Thanks James!!

Quick response, efficient, knowledgeable, repairs always satisfactory, professional and friendly. James has repaired both our Refrigerator and Dish Washer to our complete satisfaction. His fees were fair and reasonable. We would highly recommend James and his company “On Premise Repair” to anyone.

Fixed handle on my over-the-stove microwave. James was so nice and fixed so quickly!

James was able to be there in just a couple of hours from when I called him. He was very professional, polite, and friendly. He took care of the problem quickly and accurately. I would highly recommend him.

James was able to be there in just a couple of hours from when I called him. He was very professional, polite, and friendly. He took care of the problem quickly and accurately. I would highly recommend him.

On Premise has repaired multiple appliances including my Washer and Garbage Disposal. James, the owner was prompt, professional and efficient. He was easy to work with, and explained everthing about the problems to me. I will not hesitate to call on this company when future repair issues arise.

We've used On Premise Repair three times for different appliances. James is definitely our "to-to" guy for anything appliance repair related. He has always been professional, prompt, courteous and charges very reasonable rates. In this day in age it's difficult to find good folks that do a good job. We found it here!

Great, quick service. Will use again.

When we first moved to Houston some 31/2 years ago, one of our appliances was in need of repair. At the time James was employed by another company and luckily he was the Technician that was sent to our home. If all repair people could be like James. He is honest, so quick to respond, timely, knowledgeable, efficient and tidy in his work. I would recommend James to anyone and so happy for him that he now has his own company. I will keep his card on my fridge for any future repairs. A satisfied and ongoing customer, Sue T.

James provided excellent service repeatedly on our refrigerator, washer, dryer, disposal, and other appliances. I highly recommend him for his consistent and courteous professionalism.

I was frantically calling late one afternoon trying to get on someone's schedule to have my fridge looked at, and finally got someone! I called a few other companies that tried to put it off until the next week but on premise repair squeezed me in. I was so grateful to have it repaired so I didn't lose over $200 in groceries. Thanks again for the prompt service.

I was really impressed with how fast service was provided and how quickly the rep was able to fix my washer after having it break down twice already I was seriously thinking I was going to have to buy a new washer but thank God I don't. Decided to try this new company "onpremise repair" my co worker used them and she was also pleased with the service and cost. The rep came to my home and after looking at the issue he was able to fix. The rep was kind to explain what was wrong and was able to fix it in a timeley manner and wasn't expensive either. Now to wash I go! Mommy duties never end lol. Great service OnPremise repair!!

The repairman that came out was timely and friendly. The service was more affordable than other companies I have used in the past. My washer is working better and I plan on calling OPR out again for my fridge.

I highly recommend On Premise Repair! The first time I used the company I had a problem with my Kenmore refrigerator that twice Sears couldn't repair. Frustrated, I called On Premise Repair. James fixed it immediately and correctly. Since then I have always called for all my repairs. He has repaired both washer and dryer, my oven panel, and dishwasher. He is always on time, curtious, professional and most importantly answers the phone immediately or gets right back to you!